King Room
- 1 King-size bed,2 Single beds
Hotel · Mexico City · Federal District
Hotel Del Prado
A 4-star stay near Santa Maria la Ribera, with spacious rooms, a fitness centre, and a sun deck.
- 8.3 guest rating from 560 reviews
- Rooms scored 8.6 for comfort
- Staff rated 8.9 for service
8.3
Great
560 reviews
Booking.com 8.3 · 560 reviews
About
Hotel Del Prado
Hotel Del Prado sits in Mexico City's Federal District, roughly 10 minutes by car from the Kiosco Morisco in Santa Maria la Ribera. The 4-star property keeps things straightforward: a fitness centre, a health club, and a sun deck for downtime between sightseeing or meetings.
Guest reviews consistently call out the large rooms and helpful staff. The attached shopping mall adds convenience, and the 24-hour reception means late arrivals are handled without fuss. The hotel also offers parking, free Wi-Fi in rooms (though some guests note the lobby Wi-Fi is stronger), and a range of practical amenities like laundry and currency exchange.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Spacious, well-equipped rooms — Multiple guests highlight the large rooms, which work well for families and business travellers alike. The air conditioning and city views earn frequent praise.
- Attentive, friendly staff — Guests consistently mention helpful and amicable staff, from front desk to daily service, making stays smoother and more pleasant.
- Convenient location for shopping and business — The attached shopping mall and nearby businesses are frequently cited as advantages, whether for leisure or work trips.
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Worth weighing
3 to weigh- Wi-Fi can be limited to the lobby — One guest notes that Wi-Fi is only available in the lobby, which may be a drawback if you need in-room connectivity.
- Facilities score below other categories — The facilities rating is noticeably lower than other aspects, suggesting the gym or common areas may feel dated or basic.
- No pets allowed — Travelling with a pet isn't possible here, which might rule out the hotel for some guests.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essential
- Non-smoking rooms
- Air conditioning
- Heating
- Free Wi-Fi in rooms
- Flat-screen TV
Services
- 24-hour reception
- Room service
- Laundry
- Dry cleaning
- Currency exchange
- Tours/Ticket assistance
- Car hire
- Grocery shopping service
Food & Drink
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
- Children's buffet
- Coffee shop
Facilities
- Fitness centre
- Terrace
- Sun terrace
- Business centre
- Meeting/ Banquet facilities
- Lift
Safety & Accessibility
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
- Key card access
- Rooms for disabled guests
Family & Convenience
- Cots
- Children's buffet
- Luggage storage
- ATM/Cash machine
- Barber shop
- Welcome drink
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 560 reviews
Booking.com · 8.3 · 560 reviews
8.3Verified guest“Our room was huge and had an amazing view over the city. The location was ideal for shopping, and the plaza nearby had plenty to keep us busy.”
8.3Verified guest“Really glad we picked this hotel – we spent three lovely days here. Every member of staff was helpful and friendly. Daily housekeeping was spot on. Being close to an OXXO made it easy to reach key attractions, and the Miguel Hidalgo district was worth a wander.”
8.3Verified guest“The attached mall had a good mix of shops and kid-friendly spots. The room was just right for our family, and the bathroom was well stocked – made things easy with two little ones.”
8.3Verified guest“The big rooms gave me plenty of space to work, and the air conditioning kept things comfortable despite the city noise. Staff were quick and responsive, and the location near businesses was handy for my meetings.”
8.3Verified guest“This place suits me down to the ground. I love the free Wi-Fi, the 24-hour reception, and the room sizes. Staff once gave me great tips on currency exchange. I'll definitely come back for a holiday.”
8.3Verified guest“The large rooms were perfect for hanging out, and the nearby shopping area had loads of restaurants and entertainment. One tip: Wi-Fi is only in the lobby. Still, it made for a fun, relaxing trip.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Getting Around: The hotel is about 10 minutes by car from Kiosco Morisco in Santa Maria la Ribera. Taxis and ride-sharing are common, and the property offers a paid shuttle service for transfers.
Shopping & Dining: An attached shopping mall provides a variety of stores and restaurants, plus an OXXO convenience store mentioned by guests for quick essentials.
District Exploration: The Miguel Hidalgo district is worth exploring, according to guests, with shops and local attractions within reach.
Av Marina Nacional 399, Mexico City, Federal District, 11300, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:00-23:59
- Check-out
- By 12:00-14:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 300 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 13:00 to 23:59, and check-out is from 12:00 to 14:00.
Is parking available at the hotel?
Yes, parking is available on site.
Are pets allowed?
No, pets are not allowed at this hotel.
Does the hotel have a fitness centre?
Yes, there is a fitness centre and a health club available for guests.
Is there Wi-Fi in the rooms?
The hotel offers free Wi-Fi in rooms, though one guest noted that Wi-Fi may be limited to the lobby. It's best to confirm at the front desk.
What dining options are available?
The hotel has a restaurant and a bar/lounge area, and offers in-room breakfast and packed lunches. An attached shopping mall also provides dining choices.
The bottom line
Hotel Del Prado offers a comfortable, well-located stay in Mexico City, with strong marks for rooms and staff. It's a reliable choice for families and business travellers, though check the Wi-Fi situation and temper expectations for facilities.
8.3Solid 4-star option with great service, but check Wi-Fi and facilities before booking.
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